Privacy Plicy
Vertex "Business Solution Hub
This privacy policy outlines how Vertex (formerly known as cabcall outsource) collects, uses, and protects any information that you provide when you use this website.
Vertex is dedicated to safeguarding the privacy of our clients at all times. We may request specific information by which you can be identified when using this website. Rest assured, any information provided will be used strictly in accordance with this privacy statement and under the General Data Protection Regulation (GDPR) or any subsequent legislation.
Vertex may update this policy periodically by modifying this page to reflect changes in the law. Clients and customers are encouraged to check this page frequently to ensure they are satisfied with any changes.
**Effective Date of Privacy Policy**
This policy is effective as of January 17th, 2022.
**Need to Collect and Process Information About Clients/Customers?**
The information we may collect includes:
– Business name and contact details, such as email addresses and phone numbers.
– Other financial details necessary for processing your inquiry.
**Use of Information:**
The information collected is essential for us to better understand your needs and provide superior service, specifically for:
– Internal record keeping.
– Enhancing our products and services based on client/customer feedback.
– Sending promotional emails, surveys, or other relevant information that may be beneficial for your business to the email address provided.
– Contacting you via email or phone for feedback to improve our services.
– Customizing the website according to your business interests and needs.
**Data Retention**
Your personal information will be retained on our systems only as long as necessary to fulfill the services provided, according to the agreement duration and any legal obligations.
**Security**
Vertex , takes the security of your information seriously. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information collected online.
**Cookies**
Currently, Vertex SMC Pvt Ltd does not utilize cookies, but this may change in the future.
**Personal / Business Information**
You have the option to restrict the collection or use of your personal/business information. If you previously consented to us using your information for direct marketing, you can withdraw your consent at any time by contacting us at sales@vertexcallcenter.com
We will not sell, distribute, or lease your information to third parties without your permission, except as required by law. With your consent, we may also send you promotional information about third parties that may be of interest.
**Contact Details**
You can request details of the personal/business information we hold about you under GDPR by contacting:
We will not sell, distribute, or lease your information to third parties without your permission, except as required by law. With your consent, we may also send you promotional information about third parties that may be of interest.
**UK Address:**
Springbuck house Leekbrook junction Leek, St13 7au
Call: +44 7858 150480
Whatsapp: +44 7522 060449
**Pakistan Address:**
D 206/1 Satellite Town Rawalpindi
Call:+92 315 5630000
Whatsapp:+92 315 5630000
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible at the addresses listed above. We will promptly correct any inaccuracies.
**Other Websites**
Our website may include links to external websites not controlled by us and not covered by this Privacy Policy. Once you leave our site, we do not have control over the privacy practices of other sites, and we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Exercise caution and review the privacy statement applicable to the website in question.